Customer Facing SLO

We’ve tested this SLO for a while, but there might still be intermittent false positive alerts.

The long-term data in our central metrics storage doesn’t show any false positives, but there were a number of short-lived alerts sent directly from clusters during the initial testing phase. Unfortunately, none of these alerts were recent enough to determine why they were triggered, since we don’t have very high metrics retentions on the clusters.

Despite this, we feel that the SLO is good enough to remove the explicit BETA label.

Please consider opening a PR to improve this runbook if you gain new information about causes of the alert, or how to debug or resolve the alert. Click "Edit this Page" in the top right corner to create a PR directly on GitHub.